Student support and services

We strive to create a positive and supportive environment in which students can develop.

Whatever the issue - financial, personal, academic or administrative - the University's support teams and the Students' Union have experienced and sympathetic people, groups and advice centres to help you.

Students with additional support needs

We welcome applications from people with additional support needs arising from long-term medical conditions, mental difficulty, specific learning difficulty, dyslexia or a disability.

Visits to the University can be arranged and an appointment made to speak with a disability adviser in order to discuss any support arrangements.

You can contact the officer responsible for the subject area in which you interested or, for guidance and information on the University's policy and provision, further information can be found on the Disability Advisory and Support Service (DASS) website.

Contact DASS

Disability Advisory and Support Service
Website: http://www.dso.manchester.ac.uk/
Tel: +44 (0)161 275 7512 / +44 (0)161 275 8518

Pastoral care

You will be assigned a Academic Advisor who will be available throughout your studies to provide help and advice.

Lecturers, seminar supervisors, or course directors are available to discuss any concerns regarding individual course units. Administrative support staff are also available to assist and advise students about all matters relating to the School.

Peer mentor scheme

Peer Mentoring schemes exist in many of the subject areas of the School and are run by second, third or fourth year students to help you make the most of your time at Manchester, both academically and socially.

Mentors are available to:

• help you adapt to university life and get involved in the School and in your subject areas of study and all their activities;
• offer academic and pastoral support, help and direction;
• provide you with a supportive environment to work through issues relating to your studies;
• organise informal social activities.

Your Student Support Hub 

Your Student Support Hub is the place for advice, support, and guidance. We can help you with queries from registration to graduation and everything in between. Our Student Support and Wellbeing team are also based here and can hold a 1-2-1 meeting with you in our dedicated Wellbeing Room.

You can get in touch via the SALC Interactive FAQ & Contact Formor alternatively, please come and visit us or give us a call!

Where to find us

Location: Lower Ground floor, Samuel Alexander Building (next to the Lime Cafe). We are number 67 on the Campus Map (which can be found on the University of Manchester webpage).

Opening hours: 9am –  5pm, Monday – Friday (10am - 4pm outside of teaching weeks and exam periods)

Telephone: +44 161 529 3348​​​​​​​

For an overview of the services the Student Support Hub can provide, please see your Student Handbook.   

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